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How to view JD order track

2026-01-12 00:23:18 science and technology

How to view JD order track

With the popularity of e-commerce platforms, JD.com, as one of the leading e-commerce platforms in China, has attracted much attention from users for its order query function. This article will introduce in detail how to check JD order tracks, and provide hot topics and hot content in the past 10 days to help users better understand how to query JD orders.

1. Jingdong order track query steps

How to view JD order track

1.Log in to JD.com account: First, open the JD official website or JD APP and log in to your account.

2.Go to "My Orders": Click "My Orders" in the upper right corner of the homepage to enter the order list page.

3.Select the order to be queried: Find the order you need to query in the order list and click "View Details".

4.View order track: On the order details page, you can view the logistics information of the order, including the logistics company, waybill number, and logistics track.

2. Hot topics and content in the past 10 days

The following is a summary of hot topics and content on the Internet in the past 10 days:

hot topicsheat indexRelated platforms
JD.com 618 Big Sale95Weibo, Douyin
JD Logistics speeds up88Zhihu, Xiaohongshu
Jingdong order query optimization82Baidu, WeChat
Jingdong after-sales service upgrade78Weibo, Douyin
JD membership rights75Zhihu, Xiaohongshu

3. Frequently Asked Questions about JD Order Tracking

1.Why is my order track not updated?

It may be that the logistics company has not updated the information. It is recommended that you check again later or contact the logistics company customer service.

2.How to contact JD customer service?

You can click "Contact Customer Service" on the order details page, or call JD.com's customer service hotline 950618.

3.The order track shows that it has been signed for, but I have not received the goods. What should I do?

It is recommended that you contact the logistics company for confirmation first. If you do not receive the goods, you can contact JD customer service for processing.

4. Things to note when querying JD order tracks

1.Protect personal information: When checking the order track, please pay attention to protecting personal information to avoid leakage.

2.Check logistics information in a timely manner: After receiving the goods, please check the logistics information in time to ensure that the goods are intact.

3.Save order information: It is recommended that you save the order information and logistics order number for subsequent inquiries or after-sales processing.

5. Summary

JD.com’s order track query function provides users with convenient logistics information query services. Through the introduction of this article, I believe you have mastered how to check the JD order track. At the same time, the hot topics and hot content in the past 10 days also provide you with more reference information. If you encounter any problems during the inquiry process, you can contact JD customer service for help at any time.

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