What should I do if I get harassed by a phone call? Hot Topics and Coping Guides on the Internet in the past 10 days
Recently, the issue of telephone harassment has once again become a hot topic in society. With the escalation of personal information leakage and fraudulent means, how to deal with harassing calls has become the focus of public attention. The following is a practical guide that combines hot spots on the entire network for the past 10 days.
1. Statistics on recent harassment calls hot spots (2023)
| Hot search keywords | Search volume peak | Main types of complaints |
|---|---|---|
| Loan harassment call | 280,000 times a day | False loans and usury promotion |
| AI voice harassment | 150,000 times a day | Robot calls automatically |
| Overseas fraud phone calls | 97,000 times a day | Imitate public security, procuratorate and court, express payment |
| Harassment of Section 95/96 | 63,000 times a day | Business marketing, questionnaire |
2. Authoritative response plan
1.Ministry of Industry and Information Technology 12321 reporting process: After receiving a harassing call, you can use the following steps:
• Save call history (screenshot or recording)
• Log in to the 12321 official website or APP to submit evidence
• Mark the type of harassment (fraud/marketing/sound, etc.)
2.Comparison of operator protection services
| Operator | Free service | Fee value-added services |
|---|---|---|
| China Mobile | High frequency harassment protection | Family Number Guardian (3 yuan/month) |
| China Unicom | Smart Service | Anti-harassment reminder (5 yuan/month) |
| China Telecom | Tianyi Anti-Harmament | Intercepting calls from abroad (2 yuan/month) |
3. Practical skills for personal protection
1.Mobile phone setup guide
• iOS system: Enable the [Silent Unknown Call] function
• Android system: Use the built-in harassment blocking function (requires manual update of the database)
• Third-party application recommendations: Tencent Mobile Manager, 360 Guard (note the permission settings)
2.Key points for legal rights protection
According to Article 70 of the Personal Information Protection Law, the harassing party may be required to bear tort liability. suggestion:
• Save evidence of harassment at least 3 times
• Fixed electronic evidence through the judicial appraisal center
• File a lawsuit in the court where the infringer is located
4. Latest fraudulent warning
| Type of fraud | Common opening remarks | Identify features |
|---|---|---|
| Express claim settlement | "The parcel you purchased is lost" | Required to download the conference software |
| Social security freeze | "Your medical insurance card is abnormal" | Forge the official website |
| Education refund | "The state issues student assistance subsidies" | Request a verification code |
5. Expert advice
Pei Wei, deputy secretary-general of the China Internet Association, recently stated:"In 2023, harassing calls will be characterized by intelligence and cross-border. It is recommended that users keep in mind the principle of "three no's" - not trusting, not transferring money, and not leaking verification codes."At the same time, it is reminded that when encountering continuous harassment, the police should be called in time. The public security organs have established a rapid disposal mechanism for fraud-related numbers.
Through the above systematic response plans, combined with technical protection and legal means, the risk of harassment can be effectively reduced. In case of special circumstances, you can call the anti-fraud line 96110 for consultation.
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