Company Profile

After Sales Service

FAQ

Q1. Are you a trading company or manufacturer?
A: We are an original LED display manufacturer.


Q2. Is the product customizable?
A: Yes, we can customize the product according to customers' requirements, you just need to provide us the project details, such as dimension, for outdoor or indoor use, fixed installation or portable rental type, minimum viewing distance, etc.


Q3: How can you ensure your LED display product quality?
A: We have professional R&D team and skilled QC team with standard process to assure quality products, and we 100%  do aging test and water-proof test before delivery. We also offer 2 years warranty for our products.


Q4. How about your delivery time?
A: Generally, it will take 20 to 25 days after receiving advance payment.


Q5. Is it OK to print my logo on LED screens?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.


Q6. What are your payment terms and trade terms?
A: Paryment terms: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. Trade terms: EXW, FOB, CIF, DDP, DDU, will follow your requiement.

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